SRE’s Guide to Pragmatic Incident Response

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In my past experience as an SRE, I learned some valuable lessons about how to respond to and learn from incidents. If you want the TL;DR, I’ll summarize them here: Declare and run retros for the small incidents. It’s less stressful, and action items become much more actionable. Decrease the time it takes to analyze an […]
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The Next Phase of Pandemic Tech Transformation

Tue Sep 7 , 2021
Spread the loveLast spring, we were inundated with headlines, tweets and Medium posts applauding the rapid digital transformation that businesses were going through—almost overnight—due to the pandemic and the shift to remote work. It made for an interesting feel-good narrative at the time, but it didn’t paint the full picture. […]